July 13, 1997 |
Jennifer & Greg Thelen Lansing, MI 48912 |
Dear Jennifer & Greg: |
Thank you for your kind remarks about Bayshore Resort. I appreciate your taking the time to write me and share your thoughts. I will pass them along to our staff. It really helps them to know their hard work is noticed by our guests. |
I would like to add my thoughts about you. As much as I hate being put on hold, your professional message does make it much more pleasant and informative while waiting for the next available clerk. I couldn't be more pleased with your company and, in particular, your personal service. I look forward to working with you in the future. |
Sincerely, |
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Roger Funkhouser General Manager |
RLF/jrnt |
833 E. Front Street + Traverse City, Michigan 49686-2703 • 800-634-4401 + 616-935-4400 + Fax 616-935-0262 |